Embattled Veterans Affairs Secretary Eric Shinseki  vows to take timely action to deal with growing problems at the VA. In a Senate hearing, Shinseki called himself saddened and angered by reports of scheduling problems that may have led to the deaths of at least 40 veterans at the VA's health clinic in Phoenix. He said the VA must do better. Some senators said problems at VA clinics extend far beyond Phoenix. Shinseki noted that he has ordered a comprehensive review of all VA clinics.

Arizona Republican John McCain said the crisis at the Phoenix facility is shameful and unconscionable. He argued that the proper care of veterans is a solemn obligation. Shinseki, a retired Army general, has resisted calls to resign. He cited a deep backlog of cases at the VA after a decade of war in Iraq and Afghanistan. Shinseki was asked if he is aware of reports of "cooking the books" on scheduling at some VA clinics. He said he is aware of some isolated cases and agreed that a more thorough investigation is warranted.

Washington state Democrat Patty Murray said the VA's problems are longstanding and systemic. She said big changes in the VA's culture are long overdue. Shinseki argued that systemic, cultural problems are likely to emerge over time in any large organization. Meantime, Georgia Republican Johnny Isakson said there should not be a rush to judgment on VA problems but a "rush to accountability." Alaska Democrat Mark Begich  suggested that heads should roll.  (Metro Networks Inc.)

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