During a storm, the last thing you want is to be literally left in the dark. Our area's service providers both have real-time power outage maps that will help you prepare for any storm that hits.

Report a power outage, check on the status of the outage in your area, how many homes are affected, the estimated restoration time, and more. These power outage maps are updated in real time and can provide valuable information about your area in the event of a storm.

If you are without power, be sure to follow safety precautions from National Grid, including:

  • Consider all downed wires to be energized and dangerous. This includes telephone, fiber optic, and cable TV wires. They may be in contact with energized electric wires that are not within your view. To report downed electric wires, National Grid customers should call 1-800-465-1212 and Eversource customers should call 1-800-592-2000.
  • If an outage occurs, disconnect sensitive appliances. To avoid potential power surge damage when electricity is restored, unplug computers, televisions, and microwaves.
  • Leave a light switch on. To signal when the power comes back on.
  • Remember frozen foods will keep about 24 hours. Food will stay fresh six to nine hours in a refrigerator before spoiling.
  • Never operate a generator indoors. 
  • Consider checking on others who may benefit from your assistance.
  • Consult an electrician if your home has flooded. Don’t turn anything on until a professional has checked.
  • Keep warm! But burn only wood or newspapers in your fireplace or woodstove.
  • Consider moving to an alternate location. This may be a good idea if you anticipate an extended outage, especially for those with family members with special needs.
  • If you must use a portable space heater, do so safely. Check to make sure it has an Underwriters Laboratories safety label and an automatic shutoff device that turns the heater off if it tips over or becomes too hot. Periodically check nearby objects to see if they feel hot.
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