It took more than two months, but the Massachusetts Department of Public Utilities has finally launched an investigation into why residents are being charged so much for energy.

Nine weeks after Governor Maura Healey ordered the probe, the DPU, whose job is to regulate public utility companies that distribute electric power, natural gas, and water to Massachusetts citizens, has begun its task.

Had the DPU begun its probe nine weeks ago, in mid-October, when the days were still toasty, it may have reached some conclusions by now, as an unseasonably cold mid-to-late fall has caused residents to crank up the heat early.

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In a statement, the department said its investigation will "comprehensively review all delivery charges on electric and gas utility bills."

Massachusetts DPU Opens Probe Into High Energy Costs
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"The investigation will examine the causes of the bill volatility and promote a greater understanding of rates for customers to take greater control over their energy bills," the statement said.

The DPU "will evaluate whether certain charges should be eliminated, consolidated, or redesigned as a fixed charge." The goal is to "explore ways to contain energy costs that fall under the DPU's jurisdiction," according to the statement.

In ordering the investigation in October, the State House News Service reports Healey stated, "Last winter, customers saw their bills spike with some paying 50 percent more than they did the previous winter."

"Families cannot afford, nor budget for, these unexpected high costs," Healey said.

Healey has faced criticism for claiming in 2022 that she was responsible for stopping two gas pipelines from entering Massachusetts, only to deny making the statement earlier this year. Recently, Healey admitted to blocking the pipelines but, in an interview with NBC10, said it was to keep the cost of the pipeline construction from being passed on to ratepayers.

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