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We just suffered the 5th largest snowstorm since the 1800s! In this information age, communication is more than simply reporting facts.

A top official with Northeast Utilities, the parent company of NSTAR, took to the airwaves on Tuesday to answer questions about power outages.

Ninth District Congressman William Keating is ripping NSTAR for leaving customers in the dark about when their power might come back.  The utility says some people may have to wait till Tthursday to get their electricity restored.  Congressman Keating toured parts of the South Shore and Cape Cod on Monday, and says he heard complaints over and over again about NSTAR's lack of communication... Read

After hearing it from angry customers, and even politicians, NSTAR has stated that they will have everyone restored to power by Thursday.

Thousands of Bristol County residents are going on their fourth day without electricity, after the weekend blizzard toppled trees and snapped utility poles. In Lakeville, the roads are fairly clear, but a large tree on County Road that fell onto power lines was just being cleared Monday afternoon...

Many in Massachusetts are still without power, and State Representative Bill Keating is going after NSTAR for not providing customers with valuable information.

The towns of Dartmouth and Fairhaven seem to be the hardest hit when it comes to a loss of electricity.

Wondering what areas are most affected by power outages? Keep track of it with NSTAR's power outage map.

NStar Utilities is rallying ahead of the impending Nor'Easter. NStar spokesman Mike Durand tells WBSM News company workers and others are already en route to strategic locations, ready to tackle problems caused by the storm. Heavy snowfall and sheering winds are sure to wreak havoc on power lines, causing scattered outages...

NStar is warning customers of a growing phone scam. Representatives of the utility company say potential thieves have been calling customers, posing as NStar workers and telling the customer their electricity will be shut off if they don't make a payment within one to four hours...