Contact Us

Air Passenger Complaints Fill The Unfriendly Skies

Spirit Airlines
Joe Raedle/Getty Images

You get a terrific price on one of those ‘cheaper’ airlines but after they loose your luggage on a flight that lasted much longer than posted, you ask yourself if that bargain was worth it. However, newly proposed Department of Transportation rules will purge low-cost and larger airlines with a poor record to disclose their problems before you purchase a ticket with them.

For its size, Spirit Airlines generates the most complaints each year for substandard service followed closely by Frontier Airlines, United Airlines and American Airlines. The newly proposed DOT rules should act to improve service.

If you’d like to comment on the proposal and offer some constructive criticism, you may leave your comments on the Department of Transportation’s website, www.dot.gov. Sometimes, buying cheaper tickets can cost you money in other ways. Remember time is money!

[Outside]

More From WBSM

Best of the Web

Leave a Comment

It appears that you already have an account created within our VIP network of sites on . To keep your points and personal information safe, we need to verify that it's really you. To activate your account, please confirm your password. When you have confirmed your password, you will be able to log in through Facebook on both sites.

Forgot your password?

*Please note that your points, prizes and activities will not be shared between programs within our VIP network.

It appears that you already have an account on this site associated with . To connect your existing account with your Facebook account, just click on the account activation button below. You will maintain your existing profile and VIP program points. After you do this, you will be able to always log in to http://wbsm.com using your Facebook account.

*Please note that your points, prizes and activities will not be shared between programs within our VIP network.

Please fill out the information below to help us provide you a better experience.

Register on WBSM - New Bedford's Local Source For News, Talk, and Sports! quickly by logging in with your Facebook account. It's just as secure, and no password to remember!

Not a Member? Sign Up Here

Register on WBSM - New Bedford's Local Source For News, Talk, and Sports! quickly by logging in with your Facebook account. It's just as secure, and no password to remember!