Have you ever gone out to eat at 6:30 on a Saturday night and getting seated right away seems like a good sign for the rest of the time? Well, I guess I was wrong to think so, because the rest of the dining experience was awful.

A friend and I decided to grab dinner at a chain restaurant in Plymouth, and thanked our lucky stars for getting a table as soon as we walked in because we were starving. We took our seats, cracked open the menu, decided on our drink and food order, and waited patiently for our server. Nearly twenty minutes passed before we realized that we didn't have a waiter or waitress. I flagged down a server and asked them to help us find our waiter, and she said she'd be right back. Another ten minutes went by when I saw the seating hostess walk passed us and I explained the situation to her. She was shocked to hear that we'd waited so long and ran over to the staff to correct the situation.

After taking our drink order, the hostess came back with our beverages and apologized for the delay. But we STILL didn't have a server! That's when *Derek* finally approached us and apologized for the situation. "I didn't know I had this table. And I couldn't see you over the wood banister." Of course, it's our fault for not being served since we are vertically impaired.

He quickly wrote down my dinner order and then my friend asked for a "Whiskey River BBQ Chicken Burger." He asked, "How would you like that cooked?" My friend, perplexed by his question, said "Chicken well done please." And he was off to ring our order in.

My friend was curious why he'd ask how she wanted her sandwich since it was chicken, and I immediately feared that he wrote down a beef burger instead. We didn't see him again to double check. By the time our food came out, our fear was realized as she looked down to see a beef patty in front of her. She wanted to have it fixed, but *Derek* never came back to check on us. She reluctantly ate the burger due to the fact that she was starving, and couldn't wait for him to get her the right order.

Another 45 minutes passed and we had finished our meals when our friend *Derek* came back to the table again. "I'm sorry, I just keep forgetting you guys are over here." I know I wasn't the best waitress, but never would I forget a table again after completely dismissing them for well over half an hour. I would make sure those two girls were satisfied with absolutely everything. And getting their order wrong is NOT an option.

We had enough at that point, and asked for our check, clearly unsatisfied. And to our surprise, they did not take one thing off the bill. I wanted to ask for the manager at that point, but we were just so turned off by the whole experience that we just wanted to get out of there.

Needless to say, we won't be returning to that establishment again. Sorry not sorry.

*names have been changed*

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